1. General
- 1 I can't find a specific item on your website. Can you special order an item for me?
- 2 I was shopping on your site and comparing your item to another website, and noticed your pricing is so much higher. Can you price match?
- 3 How can I place an order?
- 4 How can I pay for my order?
- 5 Do you offer quantity pricing?
- 6 Do you sell used equipment?
- 7 What is your return policy?
1 I can't find a specific item on your website. Can you special order an item for me?
We carry a wide selection of items and brands. Although it may not be practical to stock every brand in the industry, we will make every effort to make a special order for you to get it. Call our customer service department at (714) 590-4690.
We carry a wide selection of items and brands. Although it may not be practical to stock every brand in the industry, we will make every effort to make a special order for you to get it. Call our customer service department at (714) 590-4690.
2 I was shopping on your site and comparing your item to another website, and noticed your pricing is so much higher. Can you price match?
We do our best to be competitive and we are proud to publicize our pricing. If you find an item that’s higher than another location, call our customer service department. There's a chance that we made a mistake on the pricing.
We do our best to be competitive and we are proud to publicize our pricing. If you find an item that’s higher than another location, call our customer service department. There's a chance that we made a mistake on the pricing.
3 How can I place an order?
1) Online through the website
2) By phone. Call (714) 590-4690 and talk to our customer service department.
3) By coming in to one of our locations.
1) Online through the website
2) By phone. Call (714) 590-4690 and talk to our customer service department.
3) By coming in to one of our locations.
4 How can I pay for my order?
1) By credit card. We happily accept Visa, Mastercard, Discover and American Express.
2) By opening up a Cameron account.
3) By check or money order.
1) By credit card. We happily accept Visa, Mastercard, Discover and American Express.
2) By opening up a Cameron account.
3) By check or money order.
5 Do you offer quantity pricing?
Absolutely. Call our customer service department at (714) 590-4690 to get a quantity break pricing.
Absolutely. Call our customer service department at (714) 590-4690 to get a quantity break pricing.
6 Do you sell used equipment?
We constantly have used equipment that cycles throughout our stores which makes it difficult to maintain on the web. Call our customer service department for our current availability on any used equipment.
We constantly have used equipment that cycles throughout our stores which makes it difficult to maintain on the web. Call our customer service department for our current availability on any used equipment.
7 What is your return policy?
All stocked hardgoods may be returned for full credit within 30 days of purchase. Original packaging must accompany return. No open boxes of welding electrode will be accepted for return. All special orders are subject to manufacturer’s individual policy and must be returned within 30 days. Item must be in original packaging and not be used. The customer is responsible for all shipping charges on returns.
All stocked hardgoods may be returned for full credit within 30 days of purchase. Original packaging must accompany return. No open boxes of welding electrode will be accepted for return. All special orders are subject to manufacturer’s individual policy and must be returned within 30 days. Item must be in original packaging and not be used. The customer is responsible for all shipping charges on returns.
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